FAQ's & Refunds
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Please note that all pieces will be carefully rolled up during shipping and can sometimes look wrinkly when removed for their packaging. Readjusting your MrMacramé with your fingers through the ends may be necessary when you receive it in order to maintain the original look of the hanging. It may take 1-2 weeks for wrinkles to completely drop out but don’t worry, all you have to do is let gravity do the work.
I want to create a frill effect at the bottom of my hanger, how do I do this?
Amazing! I always leave my hangers with the rope snipped at the end. If you’d prefer a more Boho rustic effect, quite simply brush out the loose rope at the bottom. Please be aware, once brushed you won’t be able return the hanger to its original form, so be sure you want this effect before you start brushing!
What size pot works best for the MrMacramé plant hangers?
Each item description offer a recommended pot size. However, similar sizes will also work!